Shining a Headlight on AI Blindspots
Publication information:
Katharine Miller. 2020. “Shining a Headlight on AI Blindspots”
Abstract
As one of Youtube’s earliest engineers, Hong Qu was assigned an important task: Make the comments section less negative. But as he and other engineers redesigned the notoriously snarky section of the popular video-sharing platform, he discovered fostering constructive community conversation was much more challenging than a quick tech fix.